At coolstorum.com, your privacy is one of our highest priorities.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website and digital services.
We are committed to complying with the General Data Protection Regulation (GDPR – EU Regulation 2016/679) and all applicable privacy laws.
This policy applies to:
Individuals making purchases
Prospective customers
Website visitors
Business contacts and suppliers
The Data Controller responsible for the processing of personal data is:
Mare SRL Unipersonale
Via Filippo Saporito, 54
81031 – Aversa (CE) – Italy
VAT No. / Tax Code: 04826710610
Email: info@coolstorum.com
We only collect personal data when necessary and for clearly defined, legitimate purposes.
Your data is processed lawfully, fairly, and transparently and is retained only for the time required.
You may provide personal information when you:
Register or place an order on our website
Contact our customer support team
Subscribe to newsletters or promotional communications
Complete forms or participate in promotions or surveys
Browse or accept cookies on coolstorum.com (see our Cookie Policy)
| Purpose | Data Collected | Legal Basis | Retention |
|---|---|---|---|
| Processing orders | Name, address, email, phone | Contract | 5 years after transaction |
| Customer assistance | Contact details, support messages | Contract | 5 years |
| Email marketing | Name, email, preferences | Consent | Until withdrawn |
| Personalization | Purchase and browsing data | Consent | Until withdrawn |
| Surveys & feedback | Name, email, responses | Legitimate interest | 1 year |
| Analytics | Anonymous/aggregated usage data | Legitimate interest | 1 year |
| Legal compliance | Required data | Legal obligation | As required by law |
| Purpose | Data Collected | Legal Basis | Retention |
|---|---|---|---|
| Responding to inquiries | Name, email, message | Legitimate interest | 3 months |
| Newsletter subscriptions | Name, email | Consent | Until withdrawn |
| Marketing activities | Preferences, usage data | Consent | Until withdrawn |
| Feedback collection | Name, email, responses | Legitimate interest | 1 year |
| Website analytics | Pseudonymized data | Legitimate interest | 1 year |
| Security & fraud logs | IP address, technical logs | Legitimate interest | 1 year |
| Legal obligations | Required data | Legal obligation | As required |
We do not sell personal data.
Personal data may be shared with trusted third-party service providers acting as Data Processors, strictly for operational or legal purposes, including:
Shipping and logistics partners
Web hosting and cloud service providers
Marketing and analytics platforms
Public authorities where legally required
All partners are contractually bound to comply with GDPR and to process data securely.
Mare SRL Unipersonale implements appropriate technical and organizational measures to protect personal data, including:
Encryption and secure access controls
Regular security updates and vulnerability assessments
Staff training on data protection
Backup and disaster recovery systems
While no system can guarantee absolute security, we continuously improve our safeguards.
Under GDPR, you have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Request deletion of your data (where legally permitted)
Restrict processing
Object to marketing or profiling activities
Request data portability
To exercise your rights, contact us at:
For any questions regarding this Privacy Policy or the processing of your personal data:
Mare SRL Unipersonale
📧 Email: info@coolstorum.com
🌐 Website: https://www.coolstorum.com
We may update this Privacy Policy to reflect legal requirements or changes in our services.
The most recent version will always be available on coolstorum.com.
Where required by law, we will notify users of significant updates and request renewed consent.