Privacy Policy
At Mare SRL Unipersonale, your privacy is one of our highest priorities. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our digital platforms, including our website coolstorum.com.
We are fully committed to complying with the General Data Protection Regulation (GDPR) and applicable Italian privacy laws. This policy applies to:
Individuals making purchases
Prospective customers
Website visitors
Business contacts and suppliers
We only collect personal data when necessary and for clearly defined, legitimate purposes. Your data is processed lawfully, transparently, and retained only for as long as required.
You may provide personal information when you:
Register or place an order on our website
Contact our customer support team
Sign up for newsletters or promotional communications
Fill out forms or take part in promotions or surveys
Browse or accept cookies on coolstorum.com (see our [Cookie Policy] for details)
| Purpose | Data Collected | Legal Basis | Retention |
|---|---|---|---|
| Processing orders | Name, address, VAT number, email, phone | Contract | 5 years after transaction |
| Customer assistance | Contact details, support messages | Contract | 5 years |
| Email marketing | Name, email, preferences | Consent | Until withdrawn |
| Personalization | Purchase and browsing data | Consent | Until withdrawn |
| Surveys and feedback | Name, email, responses | Legitimate interest | 1 year |
| Analytics | Anonymous or aggregated data | Legitimate interest | 1 year |
| Compliance | Legally required data | Legal obligation | As required by law |
| Purpose | Data Collected | Legal Basis | Retention |
|---|---|---|---|
| Responding to inquiries | Name, email, message | Legitimate interest | 3 months |
| Newsletter subscription | Name, email | Consent | Until withdrawal |
| Marketing activities | Preferences, usage data | Consent | Until withdrawal |
| Feedback collection | Name, email, responses | Legitimate interest | 1 year |
| Website usage analytics | Pseudonymized data | Legitimate interest | 1 year |
| Security and fraud logs | IP address, technical logs | Legitimate interest | 1 year |
| Legal obligations | Required personal data | Legal obligation | As required |
We do not sell your personal data. We may share it with trusted third-party providers that support our operations or help us comply with legal obligations, such as:
Shipping and logistics partners
Web hosting and cloud service providers
Marketing and analytics platforms
Government or legal authorities (when required by law)
All partners are bound by data processing agreements and act in compliance with the GDPR.
We implement strong security protocols to protect your personal data, including:
Data encryption and access controls
Regular security updates and vulnerability testing
Staff training on privacy and data handling
Backup systems and disaster recovery procedures
While no system is completely immune to risks, we are committed to continually improving our security measures.
Under the GDPR, you have the right to:
Access your personal data
Correct or update inaccurate data
Request deletion of your data (where applicable)
Restrict the processing of your data
Object to processing for marketing purposes
Request data portability in a commonly used format
To exercise your rights, please contact us using the information provided below.
Mare SRL Unipersonale
Via Filippo Saporito, 54
81031 Aversa (CE), Italy
Email: info@coolstorum.com
VAT Number: P.IVA 04826710610
We may update this Privacy Policy from time to time to reflect changes in the law or in our business practices. The latest version will always be available on coolstorum.com. Where required, we will notify you and request renewed consent for material updates.